Privacy Policy

Introduction

Shunwoox B.V. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website or use our services.

As a company registered in the Netherlands (Registration: 97456231, VAT: NL318974562B183), we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

Shunwoox B.V. is the data controller for the personal data we process. Our contact details are:

Data Collection

The data we collect includes personal information such as your name, email address, phone number, company details, and project requirements when you contact us through our website, email, or phone. We also collect technical information about your visit to our website through cookies and similar technologies.

We collect this information when you:

• Fill out our contact form or request a quote
• Send us an email or call our office
• Visit our website (through cookies and analytics)
• Subscribe to our communications
• Engage our construction services

How We Use Your Data

We explain how we use your information to provide and improve our industrial construction services. Your data is used for the following purposes:

• To respond to your enquiries and provide quotes for construction services
• To communicate with you about ongoing projects and services
• To improve our website functionality and user experience
• To comply with legal and regulatory requirements
• To send you relevant information about our services (with your consent)
• To analyse website usage and improve our digital presence

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Legitimate Interest: For business communications and service provision
• Contract Performance: To fulfil our contractual obligations
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Trusted service providers who assist us in operating our business
• Legal authorities when required by law or to protect our rights
• Professional advisors such as lawyers and accountants
• Subcontractors involved in your construction project (with your knowledge)

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Generally, we keep contact and project information for up to 7 years after the completion of services, in line with business and legal requirements. Website analytics data is typically retained for 26 months, and marketing consent records are kept until you withdraw consent.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data in certain circumstances
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

You can manage your cookie preferences through our cookie consent banner or your browser settings.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, access controls, regular security assessments, and staff training on data protection principles.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data protection rights have been violated.